Terms of Service

Welcome to Taploop. These Terms of Service ("Terms") govern your access to and use of the Taploop website, applications, bots, APIs, and related services (collectively, the "Services") operated by Taploop, Inc. ("Taploop", "we", "us"). By creating an account or using the Services, you agree to be bound by these Terms.

1. Eligibility & accounts

You must be at least 16 years old and legally able to enter a contract. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

2. Acceptable use

You agree not to:

• Use the Services to send spam, unsolicited messages, or content that violates platform rules (Telegram, Instagram, WhatsApp, etc.).
• Scrape, harvest, or process personal data without a valid legal basis.
• Reverse-engineer, resell, or sublicense the Services without written permission.
• Upload malware, attempt to disrupt the Services, or bypass security measures.
• Use Taploop for unlawful, deceptive, harassing, or harmful purposes.

3. Subscriptions, billing & results-based pricing

Some Services are billed on a subscription basis; others (such as the CPA / affiliate marketplace) are billed on a results basis (e.g., per qualified lead, conversion, or referral). Pricing is shown at checkout or in your dashboard. Unless stated otherwise, fees are non-refundable except as described in our Refund Policy.

4. Your content & data

You retain ownership of content and data you submit ("Customer Data"). You grant Taploop a worldwide, non-exclusive license to host, process, and display Customer Data solely to provide and improve the Services. You are responsible for ensuring you have the rights and legal basis to submit Customer Data, including any personal data of third parties.

5. Intellectual property

The Services, including software, designs, trademarks, and documentation, are owned by Taploop or its licensors and are protected by intellectual property laws. We grant you a limited, non-transferable, revocable license to use the Services in accordance with these Terms.

6. Third-party platforms

Taploop integrates with third-party platforms such as Telegram, Instagram, WhatsApp, and payment processors. Your use of those platforms is governed by their own terms, and we are not responsible for their availability or actions.

7. Termination

You may stop using the Services at any time. We may suspend or terminate your account if you breach these Terms, create risk for Taploop or other users, or fail to pay fees. Upon termination, your right to use the Services ends and we may delete Customer Data after a reasonable retention period.

8. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Taploop does not guarantee any specific marketing results.

9. Limitation of liability

To the maximum extent permitted by law, Taploop's total aggregate liability arising out of or relating to the Services will not exceed the amounts paid by you to Taploop in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

10. Indemnification

You agree to indemnify and hold Taploop harmless from claims arising out of your Customer Data, your use of the Services, or your violation of these Terms or applicable law.

11. Changes to the Terms

We may update these Terms from time to time. Material changes will be communicated via the Services or by email. Continued use after the effective date constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Taploop, Inc. is incorporated, without regard to conflict-of-laws rules. Disputes will be resolved in the courts of that jurisdiction unless otherwise required by mandatory consumer law.

13. Contact

For questions about these Terms, contact [email protected].