Privacy policy

How Taploop handles customer and marketplace data

Taploop uses information to operate the catalog, account, checkout, order, support, wallet, membership, seller, and partner experiences. This page explains the current data flows without claiming a right or contact channel that has not been configured.

Last reviewed July 22, 2026
Payment cards
Handled by hosted payment providers
Order support
Kept with the order record
Local storage
Cart and temporary preferences

Information Taploop may collect

  • Account identifiers, email, profile, security, notification, and country information.
  • Cart, quote, order, seller, payment status, fulfillment, delivery, verification, refund, replacement, wallet, and invoice records.
  • Support categories, messages, redacted evidence, and case history.
  • Taploop+ subscription status and payment-provider identifiers.
  • Partner applications, channels, campaigns, attribution, content, rights, commissions, tax, and payout records.
  • Device, browser, cookie, session, request, security, fraud, and measurement data.

Why the information is used

Taploop uses information to authenticate users; price carts; prevent duplicate payments; deliver and verify orders; provide support and remedies; operate wallets and memberships; manage sellers and partners; measure site use; prevent abuse; keep audit records; comply with law; and improve product and marketplace guidance.

When information is shared

Information may be shared with the seller responsible for an item, payment and identity providers, hosting and infrastructure providers, analytics services, professional advisers, regulators, or authorities when needed for the stated purpose or required by law. Taploop should limit each recipient to information reasonably needed for its role.

Payments

Hosted Stripe checkout can collect card, wallet, billing, authentication, and payment information under Stripe’s own terms. Taploop receives payment and customer identifiers, status, amount, currency, and related records, but not the full card number or CVC from hosted checkout.

Cookies, storage, and measurement

Taploop uses browser storage for cart and temporary checkout preferences, cookies or similar methods for authentication and order access, and configured measurement tools including Google Tag Manager and Microsoft Clarity. See the cookie and storage notice for details and current controls.

Retention and security

Records should be kept only as long as reasonably needed for the transaction, account, security, fraud, tax, audit, legal, seller, or partner purpose. Taploop uses access controls, signed sessions, rate limits, redaction guidance, and audit records, but no online system can promise absolute security.

Choices and privacy rights

Depending on location, a person may have rights to access, correct, delete, restrict, object, withdraw consent, or receive certain personal information. Browser storage can be cleared through device controls, although doing so may remove a cart or order-access grant. Taploop has not yet published a verified general privacy contact; the current routes are listed on the contact page.

Children, transfers, and changes

Taploop is not designed for children who cannot legally consent to the relevant purchase or account. Providers may process information in other countries under their safeguards and local law. This notice can be updated as services, providers, or legal requirements change; the reviewed date identifies this version.